Quick & Easy FIX for a Keurig Not Brewing

4 min read FEB 22, 2023

Keurig coffee makers are an easy, convenient way to make iced or hot coffee - all you have to do is insert a K-Cup and press the brew button! But it's time for some troubleshooting when your Keurig stops working correctly. Luckily we've got helpful tips and tricks that can get your favorite brewer up and running again in no time. So don't worry; with our guide by your side, delicious cups of coffee will be just around the corner.

Reasons why Your Keurig Won't Brew

Although Keurig machines may seem straightforward, they contain countless parts that can malfunction. If your brewer isn't working properly, it might need to be reset, or the water reservoir could have been connected incorrectly. For your Keurig to return to its optimal condition, you will also likely require a descaling process that eliminates any mineral buildup from the tank and internal tubes.

Several potential causes may prevent your Keurig from producing a cup of hot, fresh coffee, but fear not! This comprehensive guide will help you quickly identify and remedy the issue to return to enjoying your favorite morning drink.

Methods to fix a Keurig that Won't Brew

If your Keurig coffee maker is not functioning properly and will not brew, there are a few things you can do to try and fix it.

1. Check Your Setup

The first step is to check the setup of the machine. Are you sure that it is plugged into an active power outlet? Have you added enough water to the reservoir? Do all of the settings look correct? If anything looks incorrect, go back and reset the machine according to the user manual.

2. Reset Your Keurig

After checking the setup, if your Keurig still won't brew, try resetting it. Open up the lid of the brew head and turn off the machine before unplugging it from its power source. Remove any water from its reservoir before leaving it unplugged for at least thirty minutes. When you plug your brewer back in, make sure that any settings on the machine are correctly set up again.

3. Clean Your Machine

Another solution is to clean your Keurig coffee maker. Keeping your machine clean regularly is important for keeping it in proper working order. To clean or descale your Keurig, follow directions as indicated in its user manual or online tutorials for guidance on performing either process properly with or without vinegar. Additionally, if you find that there are clogs blocking your brewer's puncture tools, refer to our guide on how to unclog them easily and quickly.

4. Call Customer Service

Finally, if none of these methods seem to be working to fix a non-functioning Keurig brewer, contact customer service by referring to their warranty information or call their support line directly. They may be able to provide assistance in getting a replacement part necessary for solving this issue or even provide instructions on how best to perform certain maintenance steps specific to each product model type.


We hope this guide has helped get your Keurig back up and running. Remember, the key steps are checking your setup, trying a full reset, and cleaning it thoroughly. If that doesn't work, then you can always reach out to Keurig's customer service for further help with troubleshooting. Enjoying delicious cups of coffee from your favorite brewer is just around the corner.

Frequently Asked Questions (FAQ)

What should I do if my Keurig won't brew?

First, check your machine's setup and ensure it's connected properly to a power source. If that doesn't work, try resetting the machine and thoroughly cleaning it. If all else fails, reach out to Keurig's customer service for further help with troubleshooting.

How often should I descale my Keurig?

The frequency of descaling will depend on how hard or soft your water is and how much you use your brewer. Generally, it's recommended to descale every three to six months, depending on usage.

Can I use vinegar to descale my Keurig?

Yes, you can. White vinegar is an effective and natural solution for descaling your Keurig brewer. However, make sure to check the user manual or watch tutorials online before using it, as some models require a special descaling solution or process.

What should I do if my Keurig's puncture tools are clogged?

If your brewer's puncture tools are blocked, refer to our guide on unclogging them easily and quickly. Be sure to also clean the puncture needles regularly as part of your machine maintenance routine.

What if none of these methods work for fixing my Keurig?

If none of the steps outlined above seem to be working, then you can contact customer service for replacement parts or assistance in troubleshooting. Refer to their warranty information or call their support line directly for more help.

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I purchased a K Express on August 6, 2023. It has already stopped brewing. I’ve tried unplugging and resetting it. Nothing works.

Roberta Soldo

My coffee pot started squirting water out of the area where I would put my pod. I took it all apart but now it shows “PRIME”,

Please advise what to do, I have refilled and still not working.

Linda Strader

I have a K express & it just stopped working 1 month after Wal Mart could replace. I need a new machine. It is less than a year old. Please let me know how to proceed.


I had the same problem as Ronald. After the second cup of descaling, the machine started smoking. The add water light never came on and it would do nothing else. I tried unplugging it but that did not help. It will not turn on at all now.

Linda McIntyre

This is the third Keurig that has stopped working after I descaled it. I have tried all the solutions on your website to fix this one and again it does not work. I will never buy another Keurig.


I’ve had coffee maker two weeks. Now it is NOT brewing blew cups apart… This is the 4th one I’ve had nothing but issues with all of them. I specifically use only spring water in my machines. I’m totally disappointed in there equipment and I will no longer spend my hard earned money on a over priced coffee maker…

Patricia Thom

Brand new k-express will not brew🤷‍♀️

Ronald Dean Smith

Descaling procedures can destroy a machine. Step 2 on my K-Express says “Continue to brew 8 oz until the ADD WATER light illuminates.” I did. On the third cup the machine started smoking and I pulled the plug. The “ADD WATER” light never illuminated. Now it won’t do anything except to blink the 6 oz, 8 oz and 10 oz lights twice and then shuts off. I’ll be buying a new one in a couple hours.


I got this keurig 2 1/2 months ago and I went to brew a cup of coffee and the lights will not light up and the machine will not disburse any coffee. What is wrong with my machine?

Rosalind Scaife

My keurig doesnt turn on any more I have descaled it and used a paper clip to check for a plugged up puncture needle. It was a gift last year for Xmas so, I dont have a users manual. What can I do to brew a cup of coffee?Thanks for your assistance. Rosalind

Ron Stevens

I saw smoke coming out of this. What could it be?

R. Randolph

My lights aren’t on but it still brews. Compact Mini Keurig. No lights at all but still works, for now. Any ideas?

Kenneth Nieves

I was very happy to receive a brand new Keurig coffee maker, the machine’s power button & cup size lights turns on but no coffee is dripping into my correctly placed cup…please send me better instructions. I’ve used your products before & it always worked, now that I have my very own, I’m disappointed my machine is not brewing my favorite coffee In the world. I chosen the desired cup size & the button is lite up but no action is occurring, I heard a quick sound, but nothing has occurred since. I tried lifting the handle & repressing, closing the lid again on the coffee pod to activate/let the machine know there’s a coffee pod inside…but still no brewing . HELP ME. This was a gift & I want to let my brother know that I’m happy & drinking the coffee he got me.

Traci L Poulson

I have tried to descale my Duo and it will not work. It is only 6 1/2 months old. I got it for a gift for Christmas, I think it should work longer that

Marsha Jacobsen

I have only had my Keurig for 6 months and it stopped working just today. I have descaled it and done all the things your suppose to do! Discouraging