Lifeboost wants you to be completely and perfectly satisfied
We stand behind our products with a hassle-free 30-day money back guarantee from the date you ordered your product. Now don't get me wrong, we'd love to know why you didn't like it, but only if you are willing to tell us. Otherwise, it's a 100% satisfaction guaranteed return. No questions asked.
How It Works
Contact our Support Team:
- Calling 1-800-479-1596, Monday- Friday, 9am – 5 pm EST
- Emailing our team at support@lifeboostcoffee.com
- Engaging our chat system with our support team below
One of our customer concierge will help you with the return address and RMA (Return Merchandise authorization number). Return the unused portion of your product, the original invoice that came with your product (if you don't have that please indicate your name and email you order your product with so we can attempt to look it up) and your RMA#. We must receive the return within 30 days from the date you originally purchased the item, for the refund to be valid.
Return Postage and Timely Submission
It is your responsibility to pay the return postage and we recommend you send it to us with tracking or delivery confirmation to expedite the process and avoid delays. Note: we must receive the bag(s) within 30 days from the date you originally purchased the item, for the refund to be valid.
Refundable Charges
The charges (excluding shipping and handling fees) are fully refundable. We really want you to be satisfied, but we must adhere to these guidelines.
Money-Back Guarantee
We offer our money back guarantee on your most recent Auto-Order.
Returning Unopened Product Containers
We kindly ask that only unopened products be returned. Returns must reflect reasonable use based on the time you’ve had the product.
For example, we can’t refund six months’ worth of product after just one month. Once we receive your return, it takes about a week to process, plus an additional 7 business days (excluding weekends and holidays) for your bank or credit card company to issue the refund.
We appreciate your understanding and aim to keep this process fair for both you and us.
Refund Exclusions
We reserve the right to deny returns, refunds, or exchanges for suspected fraud or abuse. Non-refundable items include Seasonal Sip Club boxes, gift boxes, sample packs, mugs, tumblers, frothers, coffee makers, containers, almond milk makers, kettles, and books. Thank you for understanding.